BEYOND THE EXPERIENCE
MLH Collection is a brand for Independent Hotels that certifies authenticity, exclusivity, and excellence in hotels in Mexico and Latin America.
Through a group of hospitality experts, we are a strategic ally for improving business and operational processes that certify the highest level of standards and processes to strengthen your property.
Our commitment is to preserve the essence of each property and transform every detail into an extraordinary, warm, and personalized experience.
We believe in the power of authentic hospitality. Every hotel project has its own story, and every guest deserves to experience it in a unique and exceptional way.
At MLH Collection, we help turn that story into a unique experience that exceeds all your expectations.
Our Philosophy
This certification is a mark of excellence: it certifies that your hotel meets the highest standards of quality, service, and guest experience.
Maintaining it requires commitment, but by achieving it, your hotel becomes a benchmark for exceptional service, gaining reputation, trust, and access to exclusive benefits within our collection.
Vision
BENEFITS OF BEING INVITED TO MLH COLLECTION
- Sales Consulting
- Operational Consulting
- Brand Positioning
- Creating Business Alliances
- Loyalty Program
What makes us different?
The new hospitality leaves behind the formal and rigid to focus on the human and authentic. Today, it’s about creating unique experiences, where every detail connects with the guest’s desires.
True luxury isn’t about ostentation, but about transforming a stay into a memorable and personalized experience.
What does the MLH Collection team do?
We work hand in hand with hotel owners, managers, and sales teams to create, develop, and implement our guaranteed success strategy, 100% focused on your property.
Through a meticulous and exclusive work plan developed by our developers, we ensure that the successful execution of the plan is aligned with our standards, focused on maximizing and enhancing your property.
Main objectives
Define an annual plan with clear goals, improvement strategies, and recommended activities for the hotel.
Establish and implement physical quality standards, with minimum scores required to become part of MLH.
Identify medium- and long-term growth opportunities to analyze and strengthen the hotel’s positioning.
Hold regular meetings to review progress, update plans, and promote participation in key events.
Types of hotels available
MLH Collection Categories
High-profile travelers
MLH
LUXURY
Exceptional hotels that offer unique, exclusive, and memorable experiences.
Every detail is designed to impress and excite.
This category is a distinguished membership, reserved for the extraordinary.
Highly personalized service
MLH SIGNATURE
Hotels with a unique identity, superior standards, and a clear value proposition.
They represent the best of boutique hospitality with an exclusive, innovative, and consistent approach.
Modern travelers
MLH EXPERIENCE
Properties that offer a relaxing experience.
They combine comfort with style, warm attention and an authentic connection to the destination.
Ideal for those who value personalization and charm.
Business travelers
MLH
COMFORT
Hotels that guarantee a practical, clean, and welcoming experience.
Perfect for rooms where comfort, efficiency, Wi-Fi, and cellular are a priority.
Conscious Travelers
MLH
BEYOND GREEN
Hotels that integrate sustainability into their daily operations, design, and experience.
Responsible use of resources, integration with the local community, and a focus on environmental well-being.
THE NEW BOUTIQUE EXPERIENCE HOTEL COLLECTION
At MLH Collection, we believe that true hospitality comes from the soul of a place. We help unique hotels like yours become unforgettable destinations, without losing their essence, authenticity, and warmth.